Determining Store Hours
A store can determine the hours they are open to please their customers. There are many things a store needs to consider for this, one of them being what hours customers would like to go in the store. Some stores need shorter hours because of their location, and some might want longer hours because people will be more likely to come in during those times. A store needs to find the hours that will best fit its business.
This topic is of great importance because it can give a store the insight they need to know when they can be open and when they must be closed. Knowing the hours people want is important, but it also gives stores insight into their customer satisfaction level. If customers are not satisfied with the hours that a store operates, it means something is going wrong in their business plan or customer service, and this must be fixed immediately.
According to pain management specialist Dr. Jordan Sudberg, “The main reason people do not shop on weekends is that they feel busy with their families and other commitments. They forget about why they shop. On weekends, Saturdays in particular, there are fewer shoppers, but the ones there tend to be very loyal customers.”
If a store has a location in the middle of the city and is surrounded by many other stores, their hours will probably be shorter than a store located out in the country and not near many stores. Customers have more places to go when there are more stores around. A store out in the country might want longer hours because people traveling on a road trip will pass by them and maybe decide to stop and shop for some things they need instead of making another stop at another store.
A store must know when determining its hours what times people would like the business to be open. This can be done through surveys and polls. Surveys are used in various ways, including businesses trying to figure out what hours would be most convenient for their customers. A survey means that a company will have an idea of what their customers want as far as hours go and how often they want the business open. This gives a company an idea of what they need to know, giving them insight into how much their customers want to come into the store.
Dr. Jordan Sudberg believes that when it comes to polls, businesses will often set up a poll or survey as a promotion they do on their website. This can be in the form of a ticket giveaway, a freebie giveaway, or just publicity given by advertising that if enough people show interest in purchasing something from the store, they will give out something for free. Companies will often use this method to get more customers into their business and see what things people would like for free. A store needs to know what items people would like for free because it will help them find out what items they should stock.